![]() ![]() “However, our existing systems and processes could not keep pace with our rapid growth, creating several operational challenges. ![]() That includes the back-office functions that supports the banking interactions,” says Werner Carstens, SAP Architect at Capitec. “As a business we believe in the power of technology to make banking interactions easier and simpler for our customers. One recent study found that 96% of banks operating in the African continent have digital transformation at the top of their agendas.įor one of South Africa’s largest and most innovative banks, a rapidly growing customer base hungry for its banking services led to an ambitious and award-winning digital transformation project built on SAP’s powerful S/4HANA platform. JOHANNESBURG, South Africa, 15th November, 2021 -/African Media Agency(AMA)/- As changing consumer habits and the impact of the COVID-19 pandemic continues to drive adoption of digital services in Africa, banks in particular are under pressure to extend their services into the digital realm.
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